Yes, refunds are available if you cancel within our defined window. After that period, we can offer class credits instead. Full details are shared during booking.

We currently do not offer free trials, but beginners are welcome to join a single introductory session before committing to a full course.

Rescheduling depends on seat availability. Since our classes are small and materials are prepared in advance, last-minute changes are difficult to accommodate. We always try our best to help where possible.

Absolutely. We host private sessions for families, friends, or corporate groups. These workshops are designed to be fun, creative, and memory-filled. You can choose your preferred activity, date, and duration, and we’ll take care of the rest.

Yes. All our workshops are beginner-friendly. Our artisans guide you step by step, ensuring you feel comfortable from the moment you walk in. No prior experience is required—just curiosity and a willingness to try something new.

Definitely. As you gain confidence and refine your skills, you’re welcome to move to the next level. Our team will help you choose the class that best matches your progress so you continue learning without feeling rushed.

Yes. You’re welcome to capture your experience, especially the beautiful moments of creating something with your hands. We only ask that photography doesn’t disturb the flow of the class or other participants.